Customer Relationship Management Software: Transform Your Contracting Business from Reactive to Proactive
Stop chasing customers for payments, stop forgetting follow-ups, stop working weekends just to keep up. FieldServ AI's smart automation handles the repetitive tasks so you can focus on the work that actually makes money.
The Customer Management Problem That's Killing Your Growth
You're spending more time managing customers than actually serving them.
- Phone calls at all hours asking, "When will you be here?"
- Customers who disappear after getting your quote
- No-shows that wreck your schedule
- Payment delays that hurt your cash flow
- Missing opportunities for repeat business because you can't keep track of who needs what service when
- Customer relationship management integration is nonexistent, leaving money on the table with every missed follow-up
Quick Win
FieldServ AI automatically sends booking confirmations, appointment reminders, and follow-ups so you never lose another customer to poor communication.
How Customer Relationship Management Works
Capture Every Customer Automatically
Automated Communication That Actually Works
Professional Customer Experience Every Time
Every phone call, text, email, and job gets stored in one organized customer database. No more hunting through old invoices for customer service history tracking. Customer contact information management happens automatically as you work.
Why Small Contractors Choose FieldServ AI Over Alternatives
Built for Mobile Field Work
ServiceTitan costs $300+ monthly and requires office staff to manage. FieldServ AI puts complete customer relationship management in your pocket for a fraction of the cost. Access customer data, send updates, and manage relationships, whether you're in a crawl space or on a ladder.
No Hidden Fees or Complicated Tiers - FieldServ AI includes all features in one simple price.
Actually Designed for Contractors - We understand your 5 AM service calls and weekend emergencies. Our customer communication workflows match how field service actually works.
Customer Management CRM for Home Service Pros
Keep your customers in the loop and coming back. Reduce no-shows, get paid faster, and turn first-time customers into lifelong clients with smart communication tools, automated reminders, and a clean, professional experience.
FieldServ AI: Built to Strengthen Customer Relationships
Whether you're a one-person operation or managing a growing team, FieldServ AI helps you stay connected before, during, and after the job, without lifting a finger.
Better communication = better reputation.
FieldServ AI keeps your customers in the know, builds confidence, and makes it easy for them to book again, refer you, or leave a 5-star review.
Send booking confirmations instantly
Notify customers when you’re on the way
Follow up automatically with thank-yous and review requests
Customized solutions for 50+ industries
Frequently Asked Questions
Find answers to common questions about FieldServ AI and how it can transform your business operations.
Consistent follow-ups and simplified booking make it easier for happy customers to rebook or refer you—turning one-time jobs into repeat business.
Not at all. It’s ready out of the box with your branding, and customers can start using it right away to pay invoices, book jobs, or check status updates.
Yes! You can edit your messages, timing, and triggers to match your tone and workflow perfectly.
Absolutely. Customers can manage everything from their phones, and your team can use the FieldServ AI mobile app to stay connected on the go.
Every customer interaction gets automatically stored in one searchable database. Phone numbers, service history, equipment details, and preferences are always at your fingertips.
Booking confirmations, appointment reminders, "on the way" notifications, post-job follow-ups, payment reminders, and review requests all happen automatically.
Yes. View every job, communication, payment, and note in chronological order. Perfect for maintenance scheduling and building stronger customer relationships.
Customers get a professional portal where they can book services, pay invoices, view job history, and communicate directly with your team, all branded with your company information.
Yes. Sync with QuickBooks, Google Calendar, and other business tools you already use. Customer data flows seamlessly without double entry.
Still have questions?
Contact our support team for personalized assistance