Terms of Service

1 Service Description

FieldServ.ai is a web-based field service management platform with a mobile companion Our service helps field service businesses manage jobs, quotes, teams, and customer relationships.

Platform Components

• Web Platform: The primary interface for account management, billing, and full feature access (leadprospecting.ai)
• Mobile Companion App: Extends web functionality to mobile devices for field technicians
• API Integration: Powered by LeadProspecting.ai technology

2 Account Terms

Account Creation

• You must be 18 years or older to create an account
• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must notify us immediately of any unauthorized access
• Accounts are created through our web platform only

Account Responsibilities

You are responsible for:

• All activity that occurs under your account
• Maintaining the confidentiality of your login credentials
• All content posted and activity that occurs under your account
• Ensuring your team members comply with these terms

3 Acceptable Use Policy

You agree not to use FieldServ.ai to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Harass, abuse, or harm others
• Send spam or unauthorized marketing
• Impersonate any person or entity
• Sell or transfer your account to others

4 Payment & Billing

Subscription Plans

• All plans are billed through the web platform
• 21-day free trial available for new accounts
• Monthly and annual billing options available
• Prices subject to change with 30 days notice

Payment Processing

• Payments are processed by secure third-party providers
• You authorize recurring charges for your selected plan
• Failed payments may result in service suspension
• No refunds for partial months of service

5 Intellectual Property

Our Property

FieldServ.ai and its original content, features, and functionality are owned by FieldServ.ai and are protected by international copyright, trademark, and other intellectual property laws.

Your Content

• You retain ownership of content you upload
• You grant us a license to use your content to provide the service
• You represent that you have the right to upload any content
• We may remove content that violates these terms

6 Privacy & Data

Your use of FieldServ.ai is also governed by our Privacy Policy. By using our service, you agree to our collection and use of information as detailed in the Privacy Policy.

Data Security

• We implement industry-standard security measures
• You are responsible for maintaining data backups
• We are not liable for data loss beyond our reasonable control

7 Disclaimers & Limitations

Service Disclaimer

FieldServ.ai is provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Uninterrupted or error-free operation
• Accuracy or reliability of information
• Meeting your specific requirements

Limitation of Liability

To the maximum extent permitted by law, FieldServ.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

8 Account Termination

Your Right to Terminate

• You may cancel your account at any time
• Account deletion can be initiated from the mobile app or web platform
• Cancellation takes effect at the end of the current billing period
• No refunds for unused time in the current period

Our Right to Terminate

We may suspend or terminate your account if:

• You violate these Terms of Service
• Your account remains inactive for an extended period
• You fail to pay applicable fees
• We discontinue the service

9 Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service. Your continued use of FieldServ.ai after changes constitute acceptance of the new terms.

10 Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@fieldserv.ai
• Support: info@leadprospecting.ai
• Website: fieldserv.ai